- OperatorScores55 Tech B.V.
- Established2020
- GamesApprox. 3,000
- PlatformSOFTSWISS
Before you request a payout: KYC, the 1x deposit rule and your payment method
Rocketplay Online keeps the withdrawal steps fairly clear, but the order matters. Your account must complete KYC verification, your last deposit must be wagered 1x, and the withdrawal must use the same payment method used for that deposit.
- Open the withdrawal area
Sign in to your account and open the withdrawal section. Choose the currency and payment method shown for your account.
- Check the matching payment route
Use the same method that handled your deposit. This rule applies whether your deposit was made by card, wallet, bank transfer or cryptocurrency.
- Complete KYC verification
The account must pass KYC before the payout can be processed. The checks include proof of identity and age verification.
- Wager your last deposit once
Your most recent deposit must be wagered 1x before you request a withdrawal. This is a single-times deposit requirement.
- Enter an amount within the limits
Make sure the amount is above the minimum and within the weekly and monthly limit for your chosen currency or crypto asset. Review the details, then submit the request.
The 1x rule is simple to work out. If your last deposit was $100 AUD, you need to place $100 worth of wagers before requesting the payout. It is separate from any bonus wagering calculation.
Ready to make a payout request?
Check your KYC status, confirm the last deposit has been wagered once and select the same payment method used to deposit.
Withdrawal limits: the minimum, AUD caps and currency thresholds
The minimum withdrawal is $25 AUD or €25. For Australian-dollar withdrawals, the weekly limit is $9,000 and the monthly limit is $35,000. There is no win limit, although the currency-based payout limits still apply when you request funds.
| Currency | Minimum | Weekly limit | Monthly limit |
|---|---|---|---|
| AUD | $25 | $9,000 | $35,000 |
| EUR | €25 | €5,000 | €20,000 |
| USD | - | $5,000 | $20,000 |
| NOK | - | 55,000 | 230,000 |
| CAD | - | 8,000 | 32,000 |
| NZD | - | 9,000 | 38,000 |
The weekly and monthly figures work together. For example, an AUD request needs to stay within both the $9,000 weekly ceiling and the $35,000 monthly ceiling. Reaching one limit does not change the other.
Crypto withdrawals use separate thresholds for each asset. These are not the same as the AUD, EUR or other fiat limits, so choose the correct coin before entering the amount.
| Asset | Minimum | Maximum |
|---|---|---|
| BTC | 0.00084 | 0.6 |
| BCH | 0.14748 | 20 |
| LTC | 0.33 | 100 |
| ETH | 0.01 | 30 |
| DOGE | 150 | 1,315,000 |
| USDT | 20 | 4,000 |
Fiat and crypto payout times: what to expect after submitting
Rocketplay gives different processing windows for fiat and cryptocurrency withdrawals. Fiat withdrawals are processed within 3-7 banking days, while crypto withdrawals take approximately two hours.
| Payout type | Processing time |
|---|---|
| Fiat | 3-7 banking days |
| Crypto | Approximately 2 hours |
Banking days are different from calendar days, so a fiat request may run across a weekend or public holiday. The practical approach is to plan around the full 3-7 banking-day window rather than expecting the transfer to arrive the next day.
The crypto route has the shorter stated processing time, but it uses coin-specific minimums and maximums. BTC, BCH, ETH, LTC, DOGE and USDT are supported cryptocurrencies for the account.
Before submitting either type of payout, make sure the KYC check is complete and the last deposit has been wagered once. A quick review of the currency, amount and payment route can prevent a simple entry mistake.
Payment methods and currencies: use the route that funded your account
Deposit methods include Visa, Mastercard, Maestro, PaysafeCard, Neteller, Skrill, Apple Pay, MiFinity, Jetonbank, Interac, MuchBetter, EcoPayz, Noda, Sofort, Neosurf, Zimpler and Trustly. Bank transfer is also supported, along with Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin and Tether.
- Cards: Visa, Mastercard and Maestro.
- Wallets and payment services: Neteller, Skrill, Apple Pay, MiFinity, Jetonbank, MuchBetter and EcoPayz.
- Other payment options: PaysafeCard, Interac, Noda, Sofort, Neosurf, Zimpler and Trustly.
- Banking: bank transfer.
- Cryptocurrency: BTC, BCH, ETH, LTC, DOGE and USDT.
Supported fiat currencies are AUD, USD, EUR, CAD, NOK, NZD, JPY and KZT. Australian players can therefore select AUD where it is offered for the account and then use the relevant AUD payout limits.
The key rule is the connection between the deposit and withdrawal. If you deposited with a card, wallet, bank transfer or crypto asset, the payout must use that same method. It is worth checking this before you build a withdrawal request around a different option.
Whether you access Rocketplay Online in a browser or through its Mobile App, the payout checks remain the important part. Free Spins and a Promo Code relate to promotional play, while the withdrawal itself still needs to meet the account, payment and verification rules.
Match the payout to your deposit
Confirm the payment method first, then check the currency, minimum, maximum and processing window before you submit.
Account controls and support when you need help with a withdrawal
Rocketplay also provides account controls that change how deposits, promotions and withdrawals work during a break from play. Gambling uses real money, so deposit, loss and wager limits can help you set boundaries before you continue.
| Account tool | Effect on withdrawals |
|---|---|
| Cooling-off | Deposits and promotional offers are suspended, while account access and withdrawals remain available. |
| Self-exclusion | The account is immediately disabled, and deposits and withdrawals are suspended for the selected duration. |
Cooling-off periods can be set for 1 day, 3 days, 1 week, 1 month, 3 months or 6 months. They can be ended early with confirmation. Self-exclusion can be arranged for 3, 6, 9 or 12 months, or indefinitely, and the account is automatically reactivated when the selected period expires.
Deposit, loss and wager limits can each be set daily, weekly or monthly. Increasing a personal limit requires email confirmation and can only take effect after the previous limit of the same type expires.
VIP members receive prioritised withdrawals, with higher daily and monthly payout limits at higher VIP levels. The exact benefit depends on the member’s VIP level, while the standard AUD limits remain the practical reference for regular account planning.
If you need help with a payout or account check, 24/7 live chat and email support are available. Have the withdrawal amount, selected payment method and KYC status ready so the question can be handled more directly.
Review your payout before confirming
Use the checklist above to confirm the amount, payment route and account requirements before sending the withdrawal request.
Withdrawal: your questions
What is the minimum Rocketplay Casino withdrawal?
The minimum withdrawal is $25 AUD or €25. Crypto withdrawals use separate minimums for BTC, BCH, LTC, ETH, DOGE and USDT.
What is the maximum AUD withdrawal?
The AUD withdrawal limit is $9,000 per week and $35,000 per month. There is no win limit, but these payout caps still apply.
How long does a fiat withdrawal take?
Fiat withdrawals are processed within 3-7 banking days.
How long do crypto withdrawals take?
Crypto withdrawals take approximately two hours. Each asset also has its own minimum and maximum amount.
Which payment method can I use for a withdrawal?
You must use the same method used for your deposit. Supported deposit routes include cards, wallets, bank transfer and the listed cryptocurrencies.
What verification is needed before withdrawing?
KYC verification is required before a withdrawal can be processed. The checks include proof of identity and age verification.
What does the 1x last-deposit rule mean?
Your last deposit must be wagered once before you request a payout. For a $100 AUD deposit, that means placing $100 worth of wagers.
Can I withdraw during a cooling-off period?
Yes. During cooling-off, deposits and promotional offers are suspended, while account access and withdrawals remain available.
Do VIP members receive prioritised withdrawals?
Yes. VIP members receive prioritised withdrawals, with higher daily and monthly payout limits at higher VIP levels.
