Rocketplay Casino VIP Program: Rewards and Member Benefits

How the VIP Club starts when you register

There is no separate VIP application to complete. Membership begins automatically when you create an account, so your starting point is Level 1 - Quark. For Rocketplay Australia players, that makes the first step straightforward: register, confirm your email and begin using the account.

1. Create your account

   Select “Sign Up” and enter the required information. You must be at least 18 years old.

2. Confirm your email

   Open the activation link sent to your email address. This completes the initial account setup.

3. Enter at Quark level

   Your VIP Club membership begins automatically at Level 1 - Quark after registration.

4. Build your activity

   Playing slots, live games and sports betting, along with making deposits, contributes to VIP progress.

VIP membership is built into the account rather than being something you activate with a Promo Code. Once registered, you can focus on the activities that contribute to progress and check your available rewards as your status develops.

Which activities move your VIP progress

Rocketplay measures VIP progress through several parts of the service. The qualifying activity includes slot play, live casino play, sports betting and deposits. That gives you more than one way to participate, whether you prefer reels, live tables or sports markets.

You do not need to change your entire playing style to use the club. A slot player can continue with slots, while someone who enjoys live games or sports betting can keep using those areas. Deposits are also part of the progress model, so the account’s overall activity matters.

It is worth keeping your play organised. Set a budget before you start, use the same account consistently and check your account after activity so you know which rewards are available. VIP status is designed around ongoing account activity, not a single one-off action.

VIP levels and the rewards attached to them

The VIP Club includes Level 1 - Quark, followed by Bronze, Silver, Golden, Platinum, Diamond, Silver Legend, Golden Legend, Platinum Legend and Diamond Legend. Each step can bring added recognition and member benefits, with the strongest published rewards attached to the higher tiers.

The VIP cashback scale runs from 3% at Silver to 15% at Diamond Legend. Cashback is one part of the programme, alongside personal support, special events, priority treatment and level-linked rewards.

The free-spin allocations increase through the named VIP tiers, reaching 300 spins at Silver Legend. Higher levels also connect with broader service benefits, including tournament access, personalised rewards and a birthday gift for VIP members.

Personal help, priority service and payout treatment

A personal VIP Manager is available to VIP members. This manager can assist with account setup and verification, discuss custom promotions, arrange personal rewards based on activity and provide invitations to exclusive tournaments.

• Personal assistance with account setup and verification.
• Personalised rewards based on your activity.
• Custom promotions for VIP members.
• Invitations to exclusive tournaments.
• Priority response times and personalised assistance.
• 24/7 VIP customer care.
• A birthday gift for VIP members.

Higher VIP levels also receive prioritised withdrawals, with higher daily and monthly payout limits at those levels. The priority treatment is useful if you regularly move funds out of the account, although the standard withdrawal steps still matter.

Before a withdrawal, the account must pass KYC verification with proof of identity and age verification. You also need to wager your last deposit 1x, and withdrawals must use the same method used for the deposit. VIP status adds priority treatment, but it does not replace these account requirements.

For Australian-dollar withdrawals, the general limits are $9,000 per week and $35,000 per month, with a $25 minimum withdrawal. VIP members receive higher daily and monthly payout limits at higher levels, while the exact amount available to you is shown through the account.

Tournaments, missions and extra VIP opportunities

VIP Club membership connects with Rocketplay’s wider event activity. Tournaments carry prize pools ranging from €2,000 to €750,000, giving members a way to add competitive events to their usual casino or sports activity.

• Live Series: Rocket Enjoygaming, with a €4,000 prize pool.
• Million Drops: Hop Into Cash, with a €55,000 prize pool.
• SPIN EXPRESS - COIN DEPARTURE, with a €20,000 prize pool.
• VIP-exclusive tournaments with higher prize pools.
• Missions that award prizes when you complete the required tasks.
• Exclusive tournament invitations through a personal VIP Manager.

Missions give you another simple way to use the account beyond ordinary play. You complete the mission tasks and receive the related prize. Tournament events work differently, so check the event information in your account before taking part and make sure the activity suits your budget.

The club is also connected to personalised promotions and rewards based on activity. These may be discussed through your VIP Manager, which gives higher-tier members a direct contact for account assistance and member offers.

How to keep VIP play within your own limits

A VIP account comes with tools that let you control deposits, losses and wagering. You can set a Deposit Limit, Loss Limit or Wager Limit for a daily, weekly or monthly period. These settings are useful when you want your VIP activity to fit a clear spending plan.

During a cooling-off period, deposits and promotional offers are suspended, while account access and withdrawals remain available. You can end cooling-off early with confirmation. Increasing a personal limit requires email confirmation and can only take effect after the previous limit of the same type expires.

Self-exclusion is a stronger step. The account is disabled immediately, and promotions, deposits and withdrawals are suspended for the selected period. The account automatically reactivates when that period ends. You can request self-exclusion through support for 3, 6, 9 or 12 months, or indefinitely.

Using your VIP membership from day to day

Once your account is active, the day-to-day routine is simple. Log in, choose the games or sports activity you enjoy, and check your account for level changes, available rewards and member messages. Slots, live games, sports betting and deposits all form part of the activity that drives VIP progress.

1. Keep your account details current

   Use your real account information and complete verification when requested. This helps keep your VIP account ready for withdrawals and manager assistance.

2. Choose activity that suits you

   You can use slots, live casino games or sports betting. There is no need to play every category to take part in the club.

3. Review your VIP rewards

   Check your account after activity or a level change so you can see the cashback, free-spin allocation, personal reward or event access available to you.

4. Contact support when you need account help

   Live chat is available 24/7, and email support is also available. Support languages include English, English AU, English CA, English NZ, German, French, French CA, Norwegian and Italian.

Rocketplay is also available through a Progressive Web App that can be installed on iOS and Android devices. That gives you another way to access your account, check VIP information and manage your personal limits while using a mobile device.